Frequently asked questions - permissible products and requests

Please refer to accessing your accounts in our main EasyPhone banking features section to identify which accounts can be accessed and the functions available.

 

 

If your question was not answered by this FAQ or you have other questions regarding our EasyPhone Banking, please contact our Customer Contact Centre on 1300 55 72 72 (+617 3336 2222 if you are calling from outside Australia) or send us an email


 

Products issued by Bank of Queensland Limited ABN 32 009 656 740 AFSL 244616. This website contains general advice.  This advice has been prepared without taking account of your objectives, financial situation or needs.  You should consider the appropriateness of any advice before acting on it.  You should obtain and consider the relevant Product Disclosure Statement, terms and conditions, Financial Services Guide and Guide to Fees and Charges for the product before making any decision about whether to acquire or continue to hold it.  You can obtain a copy of those documents from any Bank of Queensland branch.